Soft tech: Having problems with your LG G3? Try these 17 bug fixes

Having problems with your LG G3? Try these 17 bug fixes :-

Problem: Battery life

The LG G3 has a large 3,000mAh-rated battery, but it also has a 5.5-inch display with a resolution of 1440 x 2560 pixels. Some people report good battery life, but others are disappointed.

Workarounds:

Our general tips for saving smartphone battery are a good place to start.
You can also try the Battery saver option in Settings > Battery which allows you to set a specific level when the G3 will turn off certain features.
The battery is replaceable so you could always invest in a spare, or grab a good portable battery charger.

Potential solutions:

Make sure that you give the G3 time to bed in. It’s not unusual for battery life to be a bit erratic for the first few cycles and you’ll tend to use a new smartphone a lot more than normal for the first few days.
It’s possible a rogue app is causing your battery drain. You can check where your power is going in Settings > General > Battery > Battery use. If there’s an obvious culprit, check the settings in that app, make sure it’s up to date, and if that doesn’t help consider uninstalling it and finding a replacement.

Problem: Overheating

This is another issue that’s linked to that big screen. Some G3 owners have found that the phone gets hot. This will also have a negative impact on battery life. The screen is designed to automatically reduce the brightness when the screen gets too warm, but you’ll notice it if you play a graphically intensive game for any length of time. All phones get hot when used for extended periods and a screen this big has to draw a lot of power, so it will get warmer the longer it is on.

Workarounds:

If you know you’re going to watch a movie, play a game, or use the camera for an extended period then remove any LG G3 case you have on first to help it to stay cooler.

Potential solutions:

If it becomes uncomfortable, try turning it off for a while and make sure that it cools down. If it gets warm when the screen isn’t on then you should be taking it back to get a replacement.
The advice in the battery life section is all relevant here. You can reduce the heat by reducing the drain on your battery.

Glitch: Laggy interface

Some people have run into an issue with lag when navigating around on the LG G3. There might be stutters as you swipe from screen to screen or lag coming in and out of apps. There are many techniques you can try to alleviate the problem.

Workarounds:

Go to Settings > About phone > Software information and tap on Build number 7 times. Go back to Settings and you should now see Developer options next to About phone. Tap it and you’ll find Windows animation scale, Transition animation scale, and Animator duration scale. You can set them to 0.5 or turn them off completely.
A few people have suggested this lag is caused by the power hungry screen and linked to the battery and overheating issues. If you’re willing to jump through a few hoops you could root your G3 and try using an app like NOMone to change the resolution down to 1080p and tweak the dpi (dots per inch). If you play a lot of graphically intensive games and that’s your problem area then this could definitely have a beneficial impact reducing lag, heat, and maybe battery drain, but it’s a hassle and you’re giving up one of the selling points of the phone.
If you are going to root your G3, Greenify could prove very handy for freezing apps that aren’t in use. It can even offer a potential performance boost for non-rooted phones.
Try using a different launcher like Nova Launcher.

Potential fixes:

To find out if an app is causing your lag, try booting into safe mode. Press and hold the Power key and then tap and hold the Power off option until you see Reboot to safe mode and tap OK. If the lag is gone then it must be an app that’s app causing it. You can try removing them one by one. It might be faster to just back up and factory reset and then choose what you reinstall carefully and monitor the impact.
Uninstall or disable any apps you don’t plan on using in Settings > General > Apps. Here’s a list of apps you can safely freeze or remove at XDA developers forum.

Irritation: Phone turns on in your pocket

Quite a few people are reporting that the G3 keeps turning itself on in their pocket or bag. This is probably down to the Knock On feature, but it might not be as easy to turn off as you’d expect.

Workarounds:

Put the G3 in your pocket upside down and facing away from your body.
Use the QuickCircle case from LG or another flip case that covers the screen.

Potential fixes:

On the LG G2, you could choose the turn the Knock On feature off in Settings > General > Gestures, but that doesn’t seem to be present as an option for G3 owners.
You can access a hidden menu by calling 3845#*855# on your LG G3 and then scroll down to the Knock On Off option and tap it. The 855 portion is the model number and the “LG G3 D855” is the UK model, so change it to the right number if you’re in another region.

Read more: Gadget stream

Problem: Won’t turn on or charge

A lot of people have run into an issue where the LG G3 turns itself off and remains completely unresponsive. Pressing the Power button doesn’t bring it back to life. Plugging it in to charge has no apparent effect – the LED does not come on to indicate that it’s charging.

Potential solutions:

The first thing to try is holding down the Power button. Press it and keep holding it down for at least ten seconds.
If that has no effect then change the cable, charger, and wall outlet that you’re using to try and charge it, just to eliminate them as a possible cause. It’s best to use the charger and cable that came in the box with your LG G3. Give it 15 minutes plugged in before you try to turn it on again.
Try removing the battery. Press and hold the Power button with no battery in the phone and without plugging it in to drain any remaining power. Put the battery back in and let the G3 charge for 15 minutes with the original cable and charger. Now try turning it on again. Remember to hold down the Power button for a full ten seconds.
If it’s still unresponsive, then it may be time to contact LG, your carrier, or your retailer, and see about a fix or replacement.

Read more: Gadget stream

Bug: Camera crashing and video zoom

Quite a few people have run into issues with the camera repeatedly crashing on their LG G3. For some people, it crashes every time they try to zoom when shooting video. You can try a few things to fix this.

Workaround:

You could try a third-party camera app, such as Google Camera.

Potential solutions:

Find the Camera app in Settings > Apps and tap Clear cache.
Some people have found that the Google App could be to blame. Go to Settings > Apps and swipe over the All tab. Find Google App and tap Clear cache and then Uninstall updates. Now restart the LG G3 and the camera should work. You can let Google update itself again and it shouldn’t be a problem.

Read more: Gadget stream

Glitch: Keyboard lag

A few people have been suffering because the keyboard seems to lag when they’re typing, or it jumps around, and inserts extra spaces or letters.

Workaround:

Your best bet might be to just install a third-party keyboard. SwiftKey is very good. There’s also the Google Keyboard.

Potential solution:

Try going into Settings > Apps and swipe over to the All tab, then find the LG Keyboard. Tap on it and choose Clear cache and then Uninstall updates. Restart your LG G3 and see if there’s any improvement.

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Read more: Gadget stream

Soft tech

Having problems with your LG G3? Try these 17 bug fixes

Glitch: Keyboard lag

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