7 troublesome Galaxy Note 5 problems and how to fix them:-
Issue: Screen keeps freezing
Quite a few Note 5 owners
have been struggling with the screen freezing. It seems to occur
randomly, and the screen will freeze and be unresponsive for between two
and five seconds. There are a few different possible causes of this.
Potential solutions:
- The Note 5 has really thin bezels on the sides and it’s very easy to accidentally press on the screen with part of your hand when you’re holding it. This can make it feel as though the screen is freezing. Try altering your grip, or use a case that stops you from touching the screen.
- Turn the Note 5 off by holding the Power button and selecting Power off. Hold the Power, Volume up, and Home buttons together, and you should see the Android mascot and the recovery menu. Use Volume down to highlight wipe cache partition and then Power to select it. Once it’s done, press Power to select reboot system now.
- It could be a specific app that’s causing your problem. You can check by holding the Power button and tapping Power off. Now press and hold Volume down and the Power button. Let go of Power when the Samsung logo comes on the screen, but keep holding Volume down. You should see safe mode in the bottom left corner when the home screen loads. To get out of safe mode just hold down Power and select Restart. If you don’t experience any screen freezes in safe mode, then the problem is definitely being caused by an app. You can uninstall one by one and test, or you can back up anything important and factory reset, then install apps selectively and test after each one.
- Try a factory reset by going to Backup and reset > Factory data reset > Reset device.
